Recent Successes
California Tax & Fee Administration:
SupportFocus Inc. recently completed a project in Sept 2019 converting the California Tax & Fee Admin (formerly BOE) to the new CROS system converting 71 different tax programs over the course of two separate rollouts. Some of the high level stats of our work at the CDTFA including both the pre-implementation phase and the two production rollouts are below:
| Phase | Metrics |
| Pre-Implementation | 384 legacy systems documented
48 legacy data dictionaries documented 2,803 tables 37,990 columns 30 legacy databases staged for conversion 19,049 data quality rules documented 4,711 with errors firing 32,953,978 records cleansed |
| Rollout 2 Conversion | 16 tax programs converted
4,020,341 customers converted 3,428,696 accounts converted 628,398 records cleansed 6,108 pages of data maps 1,529 conversion test scenarios created and tested |
| Rollout 3 Conversion | 55 tax programs converted
257,575 customers converted 194,875 accounts converted 342,062 records cleansed 12,009 pages of data maps 1,428 conversion test scenarios created and tested |